Shipping policy
SHIPPING POLICY
Thank you for shopping with WillOfCam. Please review the following shipping information before placing your order.
PREORDER SHIPPING
WillOfCam Creatine Gummies are currently available for preorder. Preorder items are not ready for immediate shipment.
We currently estimate that preorder orders will ship within 6 weeks of purchase. Your payment is collected when you place your order.
Please note that the 6-week timeframe refers to the estimated time before your order is shipped. Once your order has been fulfilled and transferred to the shipping carrier, the applicable carrier transit time begins.
Manufacturing, inventory, carrier, or other unforeseen circumstances may occasionally cause delays. If a significant delay affects your order, we will communicate updates when reasonably possible.
U.S. SHIPPING
We currently ship to addresses within the United States only.
Standard shipping is $5.99 for orders under $70.
Orders of $70 or more qualify for FREE standard shipping.
After an order has been fulfilled and transferred to the carrier, standard shipping generally takes approximately 3–5 business days. Carrier transit times are estimates and are not guaranteed.
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email containing tracking information when available. Please allow time for the carrier's tracking system to update.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible at support@shopwillofcam.com
We cannot guarantee that an address can be changed after an order has entered the fulfillment or shipping process.
If a package is returned to us because an address provided at checkout was incorrect, incomplete, or undeliverable, please contact us so we can determine the available options for reshipment or refund. Additional shipping charges may apply where appropriate.
LOST, DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive an incorrect product, please contact us at support@shopwillofcam.com with your order number and photos of the product and packaging so we can review the issue.
If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors where appropriate, and contact the shipping carrier. You may also contact us for assistance.
PREORDER CANCELLATIONS
If you no longer wish to wait for your preorder, you may request cancellation for a full refund at any time before the order has shipped. Once an order has shipped, our Return & Refund Policy applies.
QUESTIONS
For questions regarding shipping or your order, contact us at support@shopwillofcam.com